Reference

Privacy Policy at power88

We handle your personal information — from the moment you deposit via DANA, OVO, GoPay or QRIS, through every live table session and withdrawal — with clear practices…

Data transparencyAccount securityLocal payment protection
power88 Privacy Policy at power88
REACH US ANYTIME

Contact Us About Your Privacy

Team online

Live Chat

Available 24/7 in English and Indonesian. Open the chat widget in the bottom-right corner of your account lobby; our support team can explain data practices, process deletion requests, or update your contact details immediately.

Email Support

Send privacy questions to [email protected]. Include your account email and a brief description of your request. We aim to respond within 24 hours during business days.

Account Settings

Log in and navigate to Settings → Privacy & Data. You can review permissions, opt out of marketing emails, or request a data export in a portable format directly from this page.

HOW WE KEEP IT SAFE

Data Security & Your Rights

Encryption & Transport

All data sent between your device and our servers is encrypted using HTTPS.

Access Controls

Your account login is protected by a password and optional two-factor authentication via SMS or email.

Data Sharing Limits

We share your data only with trusted payment processors (DANA, OVO, GoPay, QRIS partners), identity-verification services, and legal authorities where…

Cookies & Tracking

We use cookies to keep you logged in, remember your lobby preferences and detect fraud.

Data Deletion

You can request your data be deleted within 30 days of account closure.

Policy Updates

We update this policy when our practices change. Major changes are announced via email and in-app notification at least 14…

Privacy Answers You Need

Account closure stops all gameplay and login access immediately. Personal data — name, email, identity documents — is kept for 30 days, then securely deleted unless local law requires longer retention. Transaction records for regulatory compliance are archived separately and kept per local financial-record rules.

Yes. Log in, go to Settings → Privacy & Data, and select 'Request Data Export'. We'll prepare a portable file (usually within 3 business days) containing all personal data, gameplay history, deposit and withdrawal records. You can download it or have it emailed to your registered address.

Transaction records are retained for a minimum of 7 years to comply with local financial regulations and fraud-detection requirements. You can view your full history anytime in Account → Transactions. Gameplay data is kept for 2 years to help personalise your lobby experience; you can request deletion anytime.

No. When you deposit, your payment app handles the transaction securely. power88 receives only a confirmation code and deposit amount — your actual card or wallet credentials never reach our platform. Each subsequent withdrawal uses the same secure payment processor route.

Only you and power88 support staff (with strict access logging) can view your account. We log every login, failed attempt, device change and withdrawal request for your security. You can see this log anytime in Settings → Security & Login History and set alerts for unusual activity.

We send promotional emails only if you've opted in during signup or via Settings. You can unsubscribe from marketing emails at any time using the link in each message or by toggling Notifications in your account. Transactional emails — deposit confirmations, withdrawal status, security alerts — continue regardless; these are essential for account safety.

We comply with local data protection law where your account operates. If you're accessing from Indonesia, your data is handled under local privacy frameworks. You retain the right to request access, correction or deletion under the laws of your jurisdiction. Contact [email protected] if you have region-specific data concerns.